Group assistant
The group assistant is the default response layer for group operations. It replies to @mentions by keyword, welcomes new members, reminds the group on schedule, and can DM the same message to members.
What it solves
- Common questions are asked again in every group.
- New members get no consistent welcome or rules.
- Recurring reminders depend on someone posting manually.
Core capabilities
Keyword replies
When @mentioned, reply with the content mapped to the keyword. Rules can differ per group.
Welcome messages
Welcome new members with group rules and an @mention.
Scheduled reminders
Post recurring reminders daily or weekly for meetings, deadlines and events.
Member DMs
Send information directly to group members instead of adding more noise to the group.
How to connect
- Create a Lark custom app and enable the bot capability.
- Add the required permissions, publish the app and get admin approval.
- @mention the bot in the target group and run a real conversation.
This page does not show the internal console. Configuration details and permissions are provided during onboarding, or contact sales to learn more.
Who it is for
- HR and admin
- Customer success
- Community operations
FAQ
Does the bot read every group message?
No. Keyword replies only trigger when the bot is @mentioned; other capabilities run from your configuration.
Can different groups have different rules?
Yes. Keywords, welcomes and scheduled reminders can be configured per group.
Related capabilities and solutions
Bring this capability into your Lark groups
Tell us about your team and use case. We will recommend SaaS or self-hosted deployment.